The high-level takeaways from the audit were:
-
Over abundance of navigation - We want to make sure the new site leads users organically rather than relying on navigation as a crutch.
-
Few ways to take action - Within the current site there are very few ways to support the program, very few ways to get involved, and very few ways to actually engage their services.
-
A lot of unnecessary divisions - A number of pages have similar content and are split up but don't really need to be. We'll work to consolidate related pages.
Rebekah Children's Services Web Audit