Green Bits helps licensed cannabis retailers meet their business needs, handle transactions, manage inventory, and adhere to government compliance requirements. Green Bits looked to ZURB to redesign their Point of Sale (POS) application and their Back Office application to make transactions, inventory and communication to government agencies quick, easy and intuitive to use. The key requirements of the solution were speed, accuracy and automated compliance.
As a new industry, working on the Green Bits project required a lot of learning. We gathered as much information as we could through stakeholder interviews and industry commerce employee interviews. We worked with the Green Bits team and their users to fully understand the industry and roadblocks of the current application through rounds of Need Finding and Ideation.
In this process, we learned that many of Green Bits clients were new to touch screen POS systems. Through rounds of interviews and prototyping we revealed this Design Insight: