Curious to learn more about the ZURB culture? If you've been following our posts from last week, we gave you a nice look into how a new designer adjusts into a new environment as well as our approach to failure. It's different, and we embrace it!
Culture aside, we had two other posts covering entrepreneurship and customer service topics. Grab that cup of coffee and enjoy our Week-In-Review.
Breaking In A New Designer
One of the most exciting times in a ZURB designer's career is joining the company, but it doesn't come without a few bumps in the road. Alina, one of our new designers, shares her experience joining the company and the issues she encountered early on in her time here. We're excited to share some insight into how ZURB 'breaks in' a new designer ' and how our approach for doing this differs from most other design companies out there.
Read: "Breaking In A New Designer"
Don't Underestimate the Importance of Customer Service
Customer service is an important part to many businesses, but is it crucial? Forrest examines customer service from ZURB's angle and says it's not just important, it's of core importance for product gut reactions and long-term company strategy. Don't underestimate the importance of day-to-day customer interactions in helping your business excel in an increasingly-competitive world.
Read "In Product Design, Customer Service Is Much More Than A Simple Q&A"
Embracing Failure and Fostering Success
We're not perfect. At ZURB, we embrace failure as a core component to our creative process. We foster success through failure, but just how do we go about this? Ryan shares our point of view on a topic many people like to put off to the side, and references personal and business examples to give context to the point.
Read "Rewarding Failure? Actually, We're Fostering Success"
The Scientific Method and Startups
Not all of us were biology majors in college, but many of us actually can apply a useful tool: The Scientific Method. Ryan breaks down the method and discusses each step in great detail from a startup perspective. Testing out your ideas are crucial for success, whether or not you use the Scientific Method to get there.