The ability to share website feedback is a key feature of Notable. We share feedback internally for our blog posts and projects we work on. The feature is easy to use: After you have captured and annotated a webpage with the tool you can click on the a''Sharea'' button on top right as shown below and enter a message to the recipient.
Our own a''Lessons Learneda'' folder contains a few items which wea''d like to share with you to make using Notable more effective. All ZURBians follow these tips and we believe they will benefit your team!
Complete, Clear and Concise Annotations
Social media has made all of us lazy. Leta''s face it, sites such as Facebook and Twitter have made our messages partial, incomplete and vague. Ita''s fine to say: a''Check this out," while sending a tweet or an IM to a buddy, but it gets all of us in trouble when we share feedback on websites. Our team quickly learned that incomplete sentence annotations create confusion with recipients of feedback.
Hence, our tip #1 a'' keep the annotations up to one line long and make the statement complete, clear and concise.
Inform, Persuade, Motivate
Each day we have millions of things to do. Receiving website feedback through Notable must prompt an action otherwise the message will be lost. Motivating the feedback recipient to perform an action is the most effective way to get follow-through on your ideas. A simple: "This needs to be tagged with (h2)" does not work as well as "Header needs an (h2) tag to align with our improved style guide."
Our tip #2 a'' your job is to give the recipient of feedback all the information and incentives to improve your website or application.
Direct Specific Feedback
Sending feedback to large groups of people creates confusion. If it makes sense a'' separate the feedback into individual notes and send them separately to stakeholders. Everyone wins when there are fewer follow-up items.
Our tip #3 - direct specific feedback items to individuals in the group.
Quick Pointers We Love to Follow
- Write a meaningful subject line.
- Make sure your signature is on the message. Most developers or busy people don't keep great contact lists. Make it easy for them to get back in touch with you.
- Proofread. Spell check is a must. Reread your email. It tells the recipient that you are detail oriented. Grammar is an important tool for conveying 'expert.'
- Don't assume privacy. Consider who else will read your feedback.
- Respond Promptly.
There you have it—a bit of a brain dump from us to you. Let us know how youa''re liking Notable! We are looking for customer success stories with Notable to publish on our blog, give us a shout at [email protected]