It's no secret that the new design Gawker rolled out almost six months ago was quickly greeted with disapproving reviews and tons of criticism. Nick Denton chose to stick with the redesign, and soo... Read Post
Ask the wrong question and your results will be flawed. Whether you're asking an online survey question or conducting a face to face interview the question you ask can make or break your entire exp... Read Post
A lot of our work happens in a digital environment, but unfortunately it's not always the best medium for getting feedback. There's a lot to be said for face-to-face meetings and here at ZURB, we t... Read Post
When you're ready to launch your website, you'll want to give visitors the best user experience possible. Learning to evaluate a website effectively is part art and part science, but it's a skill t... Read Post
We've released our website feedback tool Notable to the public, which means now it's time to start iterating, iterating, iterating to keep polishing the app. Recently we rolled out a change to the ... Read Post